CRM
Authored by Betty Martinez
Business
3rd Grade
Used 30+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
A quoi sert un CRM
Gérer les commandes fournisseurs
Passer une commande
Gérer la relation client
Regarder un film
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
En quelle année, le CRM s'est démocratisé et est devenu un outil accessible aux PME
2010
2005
1990
1998
3.
MULTIPLE SELECT QUESTION
10 sec • 1 pt
Le CRM sert-il à améliorer le portefeuille clients ?
VRAI
FAUX
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Peut-on lier un CRM aux réseau sociaux
oui
non
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Par qui le CRM peut-il être utilisé dans l'entreprise ?
Boulanger
Véronique
commercial
Mr MACRON
6.
MULTIPLE SELECT QUESTION
10 sec • 1 pt
Quel est le moyen de communiquer via un CRM
Chat
courrier
message
agenda
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Comment importer une liste de contact ?
un tableau excel
par messenger
un tableau word
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