English for negotiation - week 11

During negotiations, one should treat an opponent with respect and consideration at all times.

• True

• False

Choose the best response to the following:
If I order 30,000 silk scarves, what discount will you offer us?

• 30,000 isn’t that large, actually, but if you buy 50,000 scarves…
• 30,000? Wow! That’s great! Thank you so much.How about fifty percent?
• Only 30,000? In that case, I can’t offer you any discount at all.

Choose the best response to the following:
What about the same price but a smaller initial order? 

• I’d be willing to consider that.
• Really? You are too kind!
• Thank you for your cooperation.

Negotiating is about how we can insist on our point of view and get what we want.

• true

• false

Below are the objectives of having a negotiation except...

• Provide satisfaction.

• Produce argument.

• Achieve a deal.

• Come to an agreement.

What causes someone to fail a negotiation?

• Being empathy.

• Focusing on issues.

• Not minding to lose.

• Being overly emotional.

Why greeting is important in a negotiation?

• People can easily trust someone who is friendly.

• Setting a good relationship.

• Provide negative environment.

What is "hold back" strategy?

• To hold yourself from breathing.

• To give support to others.

• To stop someone from telling the truth.

• To save the best offer for later.

A good listener in negotiation often...

• shows sympathy.

• always argues for winning.

• tries not to understand.

• becomes disrespectful.

Below is a true statement about BATNA except

• stands for Best Alternative to a Negotiated Agreement

• BATNA will increase our negotiation power

• We should have our BATNA before negotiation

• BATNA is only apply for male