KITA BISA 1

KITA BISA 1

Professional Development

20 Qs

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KITA BISA 1

KITA BISA 1

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Professional Development

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Created by

Marissa Ayu

Used 3+ times

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20 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Semua informasi terkait DIgital Xperience, bisa dilihat di ...

MC2

VIRA

MyBCAPortal > Portal Enhanced Relationship

MyBCAPortal > Portal DIgital Xperience

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Self service, 24/7, anywhere and anytime, flexible merupakan ciri-ciri dari ...

Customer jaman now

Dunia

Customer jaman dahulu kala

Indonesia

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

1 set mesin yang berada di area Teller, digunakan untuk menerima dan memberikan uang tunai dan memroses transaksi 2 nasabah sekaligus, disebut ...

BDS Web

Mesin hitung uang

STAR Teller

eBranch

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Bejo salah mencetak buku tabungan nasabah, sehingga harus melakukan pencetakan ulang. Hal yang dilakukan Bejo adalah salah satu waste yang harus dilakukan, yaitu ...

Time

Transportation

Defect

Waiting

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Mesin yang digunakan untuk membantu kegiatan operasional CSO yaitu ...

CS Digital, e-Service dan STAR Teller

STAR Teller, CS Digital dan MONICA

e-Service, MONICA, CS Digital dan eBranch

CS DIgital, e-Service, Mesin hitung uang dan CSO

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Sarana pencetakan mutasi GTU periode september 2019 - tahun berjalan adalah ...

Tracking system pencetakan mutasi

BDS IDS

Tracking system e-request

BDS Web

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

(U-KNOW) Mana yang bukan penyebab masalah di bidang SDM?

Setiap staf terus menerus melakukan order ATK

Pemesanan barang ATK bersifat monoton

Staf tidak mengetahui status penggunaan barang ATK

Staf selalu merasa kekurangan barang ATK

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