D10 Physicals instability

Any change in internal wiring or remove splitter will consider as a fix.

• TRUE

• false

during follow physical instability case clear view modes output (Run Real Time Profile Optimization ) .What is your action ?

• Check Voice Verification then Escalate to IU

• Troubleshoot as not supported by ASSIA

during follow physical instability case clear view modes output (No action can be recommended because some DSL-Expresse modules are down ) .What is your action ?

• Check Voice Verification then Escalate to IU

• Troubleshoot as not supported by ASSIA

CCA should Re-Run the appropriate mode of Clear View Analysis after any fix done from customer side

• TRUE

• false

SLA for Physical Instability Contradiction Case ?

• 2Hour

• 2 Working Day

Way of communication for Physical Instability Contradiction Case ?

• Phone call

• Phone call or SMS

ما هو الشيء الذي نفعله مباشرة قبل مغادرة المنزل؟

س: ما هو الشيء الذي يحملك وتحمله في نفس الوقت؟

• المركب

• الحذاء

• الكرسي