CS Sem 1 ATKT

Communication is the exchange of information between a sender and a receiver.

• true
• false
• -
• -

The degree of confidence and trust the receiver has in the sender or the source of the message is called source credibility.

• true
• false
• -
• -

Selective perception is the term used to describe when people screen out information that is not consistent with their beliefs or background.

• true
• false
• -
• -

Communication must always be verbal.

• true
• false
• -
• -

Encoding is the process of converting a message into symbols that people will understand.

• true
• false
• -
• -

The main advantage of written communication is that it provides a permanent record of a message.

• true
• false
• -
• -

Illiteracy is not a problem.

• true
• false
• -
• -

In organizations, only top managers are sources of messages.

• true
• false
• -
• -

Telephone communication is the richest medium.

• true
• false
• -
• -

Feedback is the receiver's response to the sender's message.

• true
• false
• -
• -