Communication channel

If you need to communicate with other employees inside your business regarding a change in insurance costs, you would most like use a:

• Business Letter

• Personal Business Letter

• Memo

• Telephone call

If you would like to send a proposal from your business to a prospective NEW CLIENT, you would most likely use a:

• Business Letter
• Personal Business Letter
• Memo
• E-Mail

The most commonly used form of business communication is: 

• Business Letter
• Personal Business Letter
• Memo
• E-mail

James is sending a brief IMPORTANT message to all his employees concerning the CHANGE IN THE MILEAGE REIMBURSEMENT RATE. Which written business communication should he use?

• Letter

• Email

• Memo

• Report

Type of communication that includes words:

• Non-Verbal
• Verbal

Writing a message:

• Verbal
• Non-Verbal

A _____ would be the MOST practical and successful method to communicate the date of the company picnic to your staff.

• telephone call

• video conference

• newspaper notice

• memo

Choose the BEST communication method:
2. Asking parents’ permission to do something when you think they will likely say ‘no’

• Texting
• Phone Call
• Talking In Person
• E-Mail

Choose the BEST communication method:
6. Getting help on homework

• Texting
• Phone Call
• Talking In Person
• E-Mail

Any communication that conveys a message consisting of words is called

• verbal communication

• written communication

• oral communication

• non-verbal communication