Effective Communication

How much time do we spend communication?

• 70%

• 25%

• 65%

• 85%

The clear exchange of idea and information is?

• Communication

• Conflict

• Anger

• Effective Communication

Active listening happens when the :

• listener is fully focused on the speaker

• Listener is haring no verbal sign

• Listener is sharing verbal signs of listening

• Listener is talking all the time

Using body language is __________________ communication

___________ happens when the receiver receives a message, understand the message and respond to the message

• Effective Communication

• Conflict

• Anger

• Hate

What is the clear exchange of information and ideas

• listening

• Communication

• Sympathy

• Argument

Communication involves

• A speaker

• A listener

• A writer

• All of the above

Which one of the following does non verbal communication include

• tone

• facial expression

• gestures

• All of the above

Communication is the process of sending and receiving messages

• True

• False

Communication that is spoken is called

• Written communication

• non-verbal communication

• Verbal communication

• ineffective communication