Internal Organisational Environment

A “control system” serves to make sure that:

• The leader’s instructions are understood

• Decisions and plans are kept on track

• There is no scope for individual decision-making

• The use of resources is carefully planned

Tasks should be delegated when:

• A manager would like to micro-manage the task to make sure it is done well

• It is difficult to monitor how effectively they are being performed

• They can be carried out by a responsible person and monitored for effective performance

• The leader has little control over how effectively the delegated tasks will be conducted

4. Which of the following is most likely to be considered a staff worker associated with the production department?

• The production manager

• A production supervisor

• An R&D specialist advising on production methods

• A production operator

The management's preparation of activities to be carried out by the organization is termed

• planning

• delegating

• organising

• motivating

The assigning of work to subordinates is called

• planning

• delegating

• organising

• motivating

The management function of inspiring subordinates to achieve organisational goals is called

• planning

• delegating

• organising

• motivating

An organizational structure where authority goes from top to bottom in a rigid chain of command is termed

• line and staff

• line

• functional line

• functional

An organizational structure where employees are divided into specialized areas such as marketing and production is called

• line and staff

• line

• functional line

• functional

which of the following functions of a business is responsible for the motivation of and employment of people in the workplace

• Production management

• research and development

• human resources management

• Marketing

Which of the following are functions of management:

I. Co-ordinating the work of employees

II. Delegating work to subordinates

III. Controlling employees and raw materials

IV. Ensuring that employees join trade union

• I and II only

• II and III only

• I, II and III only

• II, III and IV only