LSS

What is the name and company of the engineer who is considered the father of Six Sigma?

• Walter Shewhart, Western Electric

• W. Edwards Deming, U.S. Government (Agriculture & Census)

• Bill Smith, Motorola

• Ronald Fisher, University College

______ is a document that provides a framework and objective for a lean six sigma improvement project.

• Project Charter

• Goal Statement

• Project Scope

• Problem Statement

ANALYZE phase - includes

• Generate potential solutions to the problem

• Identify and statistically validate all the X’s

• Re-measure the Y's

• Sign off to close Project

"I don't like cold pizzas" is an example of ______________

• Voice of Process (VOP)

• Process Input

• Problem Statement

• Voice of Customer (VOC)

Data collection planning in the Measure phase starts with _________.

• Specific questions to measure X's

• Specific questions regarding Y

• Graphs and charts

• Measurement tools

______ is a document that provides a framework and objective for a lean six sigma improvement project.

• Project Charter

• Goal Statement

• Project Scope

• Problem Statement

1. What does DMAIC stand for?

• Define, Measure, Analyze, Interact, Control

• Define, Measure, Analyze, Improve, Control

• Define, Measure, Analyze, Implement, Control

• None of the above

What is Dr. Deming known for?

• continual improvement of quality

• Toyota

• Japanese assembly lines

• thinking

Which company created Six Sigma?

• Samsung

• Iceland

• Motorola

• Lidl

Which principle focuses in reduced lead time and wastes?

• Six Sigma

• Lean

• Continuous Improvement