Formal Phone Conversation

Formal Phone Conversation

11th Grade

10 Qs

quiz-placeholder

Similar activities

Phone calls

Phone calls

KG - University

12 Qs

Quiz Taking simple phone message XI TKC 1

Quiz Taking simple phone message XI TKC 1

11th Grade

15 Qs

Mobile phones quiz

Mobile phones quiz

11th Grade

10 Qs

Phone Call

Phone Call

11th Grade

10 Qs

Country vs City EPOAN3T 3°1

Country vs City EPOAN3T 3°1

11th Grade

15 Qs

Phone Etiquette

Phone Etiquette

9th Grade - Professional Development

11 Qs

PHONE CALLS

PHONE CALLS

6th Grade - University

15 Qs

A Telephone Mixup

A Telephone Mixup

11th Grade - University

15 Qs

Formal Phone Conversation

Formal Phone Conversation

Assessment

Quiz

English

11th Grade

Medium

Created by

Caroline Agra

Used 35+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does it mean if someone says “The line is busy"?

the phone is broken

the phone has been disconnected

someone is using the phone

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following things can a person "dial"?

a phone line

a phone number

a phone call

a phone book

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following things do you have to do when you are ‘on hold’?

Pay money.

Wait.

Make an local call.

Say “Hello.”

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following things should you do when a phone ‘rings’?

pick up the phone

re-dial

hold the line

hang up

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following things should you ‘recharge’?

a mobile phone

a prank call

a missed call

all of the above

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In which of the following places can you find a "phone booth" or a "phone box"??

in a phone book

at home

in an office

outside

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Complete this conversation:

Operator: Hello, Frank and Brothers, How can I ______ you?

sure

help

repeat

hold

Create a free account and access millions of resources

Create resources
Host any resource
Get auto-graded reports
or continue with
Microsoft
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?