Formal Phone Conversation

Formal Phone Conversation

11th Grade

10 Qs

quiz-placeholder

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Formal Phone Conversation

Formal Phone Conversation

Assessment

Quiz

English

11th Grade

Medium

Created by

Caroline Agra

Used 35+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does it mean if someone says “The line is busy"?

the phone is broken

the phone has been disconnected

someone is using the phone

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following things can a person "dial"?

a phone line

a phone number

a phone call

a phone book

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following things do you have to do when you are ‘on hold’?

Pay money.

Wait.

Make an local call.

Say “Hello.”

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following things should you do when a phone ‘rings’?

pick up the phone

re-dial

hold the line

hang up

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following things should you ‘recharge’?

a mobile phone

a prank call

a missed call

all of the above

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In which of the following places can you find a "phone booth" or a "phone box"??

in a phone book

at home

in an office

outside

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Complete this conversation:

Operator: Hello, Frank and Brothers, How can I ______ you?

sure

help

repeat

hold

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