UH-Taking Simple Phone Message

^{Claire: Hello, finance department.}

^{Jennifer: Hello, can I speak to Adrian Hopwood, please?}

^{Claire: I’m afraid he’s in a meeting at the moment. Can I help?}

^{Jennifer: No, I need to talk to Mr Hopwood, I think. What time will he be out of the}

^meeting?

^{Claire: In about an hour. Can you call back later?}

^{Jennifer: Okay, I’ll do that.}

^{Claire: Or can I take a message?}

^{Jennifer: Actually, would you mind? Could you tell him that Jennifer McAndrews}

^{called and that I’m in the office all day if he could call me back.}

^{Claire: Can I take your number, please?}

^{Jennifer: Yes, it’s 5556872}

^{Claire: 5556872. Okay, I’ll make sure he gets the message.}

^{Jennifer: Thanks very much for your help, bye!}

^{Claire: Goodbye!}

^{Why is not Mr Hopwood available?}

• Because He is having lunch

• He is preparing some file at the moment

• He is in a meeting

• He is out at the moment

^{Claire: Hello, finance department.}

^{Jennifer: Hello, can I speak to Adrian Hopwood, please?}

^{Claire: I’m afraid he’s in a meeting at the moment. Can I help?}

^{Jennifer: No, I need to talk to Mr Hopwood, I think. What time will he be out of the}

^meeting?

^{Claire: In about an hour. Can you call back later?}

^{Jennifer: Okay, I’ll do that.}

^{Claire: Or can I take a message?}

^{Jennifer: Actually, would you mind? Could you tell him that Jennifer McAndrews}

^{called and that I’m in the office all day if he could call me back.}

^{Claire: Can I take your number, please?}

^{Jennifer: Yes, it’s 5556872}

^{Claire: 5556872. Okay, I’ll make sure he gets the message.}

^{Jennifer: Thanks very much for your help, bye!}

^{Claire: Goodbye!}

^{What number can Mr. adrian Hopwood call?}

• five five five seven six eight two

• five five five six two eight seven

• five five five eight seven six two

• five five five six eight seven two

^{Claire: Hello, finance department.}

^{Jennifer: Hello, can I speak to Adrian Hopwood, please?}

^{Claire: I’m afraid he’s in a meeting at the moment. Can I help?}

^{Jennifer: No, I need to talk to Mr Hopwood, I think. What time will he be out of the}

^meeting?

^{Claire: In about an hour. Can you call back later?}

^{Jennifer: Okay, I’ll do that.}

^{Claire: Or can I take a message?}

^{Jennifer: Actually, would you mind? Could you tell him that Jennifer McAndrews}

^{called and that I’m in the office all day if he could call me back.}

^{Claire: Can I take your number, please?}

^{Jennifer: Yes, it’s 5556872}

^{Claire: 5556872. Okay, I’ll make sure he gets the message.}

^{Jennifer: Thanks very much for your help, bye!}

^{Claire: Goodbye!}

What is Jennifer message for Mr. Adrian Hopwood?

• Arrange appointment

• Arrange a meeting

• Call back

• Call him

The statement below which is appropriate for ending the phone conversation is ....

• Alright, I’ll tell him

• Don’t forget to tell him

• See you tomorrow morning then

• Sorry, I’ll call him first

Aryo: “Good morning. This is Aryo calling. May I talk to Mr. Agus, please?”

Receptionist: “ …...... I’ll try to put you through to Mr. Agus at his office.”

• It’s all right

• Hold the line, please

• Wait an hour, please

• Sorry to keep you waiting

Operator : “Subsciption Division, Tempo Megazine. Can I help you?”

Caller : “Yes, I’d like to subscribe to Tempo.”

Operator : “Yes, ma’am …......

Caller : “This is Susan Olivia.”

• Can I talk to Susan Olivia?

• Shall I call you with your last name?

• May I know who’s calling, please?

• What’s your name?

I'm afraid Professor Grimes has just stepped out. Can ............... a message?

• I give

• I take

• you give

• you take

Telephone Message

For : Mr. Graham

Date : 10/6/2000 Time: 12.00

From : Ms. Kim Beverly

Department of Agriculture

Phone : [phone]

Message: Please ring him. Urgent. Tell him If I have received his facsimile.

Taken by : Anita

1. Based on the telephone message form, who's the message for? It's for ...

• A. Ms. Kim Beverly

• B. Mr. Graham

• C. Anita

• D. Urgent

Caller : Hello....?

Ariel : I'm sorry, he is out. Could you call back at four?

Caller : All right. Thank you.

Complete the dialogue above ....

• Could I speak to Dani, please

• Can I take the telephone

• Would you like to call him again

• Could you speak at four, please.

Operator : Good morning, Pelita International School. May I help you?

Rita : Yes, I'd like to register to Pelita International School

Operator : Yes, .....

Rita : This is Rita."

Complete the dialogue above ...

• Can I talk to Rita?

• Shall I call you with your last name?

• May I know who's calling, please?

• Can you tell me her name, please?