Business documents

What are the key words on a memo?

• TO: CC: DATE: SUBJECT:
• TO: FROM: SUBJECT: ADDRESS
• TO: FROM: DATE: SUBJECT:
• TO: EMAIL: DATE: SUBJECT:

What are the correct margins for a memo and business letter?

• Top 1", Bottom 1", Sides 1"
• Top 2", Bottom 2", Sides 2"
• Top 2", Bottom 1", Sides 1"
• Top 1", Bottom 1", Sides 2"

The main text of a business letter, memo, or email is called?

• Attachment
• Body
• Enclosure
• Typist Initials

The lowercase initials of the person that keyed the document, located at the left margin a double space below the writer’s name, are called?

• Reference Initials
• Enclosure
• Attachment
• Body

What is the line spacing used between paragraphs?

• Double
• Single
• Quadruple
• Triple

The most important part of an email should be located where?

• The End
• The Body
• The Middle
• The Subject Line

Your email address is a representation of _______.

• Your School
• You
• Your Work Ethic
• Your Boss

A written or spoken agreement, especially one that guarantees a job

• rental agreement

• guidelines

• manual

• contract

A book of instructions, especially for operating a machine or learning a subject

• safety regulations

• policy

• manual

• memo

Memorandum

TO: All Production Employees

FROM: John Logan, Production Manager

SUBJECT: New Tool Policy

We will be changing from the 5-piece tool kits you each have to a standard set of all 8 tools. Each employee will no longer have a set of tools. Instead, one new tool set will be placed in each workstation's toolbox.

The new tool sets will be put at each station on the 3rd of next month.

You must turn in the old tool kit that you have been using to the tool room at that time.

You must pay for any tools missing from your tool kit when you turn it in.

You must report any missing tools from the new tool set. Get replacements if

necessary. Tools will be sharpened four times a month by maintenance. At other times, take dull tools to the tool room and exchange them for new ones.

1. According to the memo shown, who must report any missing tools?

• Maintenance employees

• Production employees

• The production manager

• The tool room supervisor

• The workstation manager