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G3 Communications

Authored by Dave Lemon

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Professional Development

Used 39+ times

G3 Communications
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30 questions

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1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

If recognized procedures and processes are not carried out in the workplace:

job can be completed in a much quicker and more cheaply

the customer will never know so it doesn't matter

the Forman will be pleased that you have taken a shortcut

job may take longer and not be completed properly

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Why is it important to quote the price of parts accurately because?

employers are watching you all of the time

you need to be quicker than your colleagues

it as a way of making easy money

It May effect the quoted cost of the job or sale

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It is good to accept other people’s views and opinions because it helps colleagues to cooperate and work as a team

true

false

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

the VIN number is used to identify ?

date of registration

year of manufacture

engine type, size, body style and model series

the colour

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

in an automotive environment, newly employed trainees should expect to

deal directly with customers

repair vehicles unsupervised

Report directly to the manager

be supervised by a qualified staff

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

One advantage of the telephone is that it gives

immediate contact and action

a record of what is said

Internet connection to email

face-to-face communication

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Complicated messages from suppliers should

be passed on to colleagues verbally when next seen

be passed on to colleagues immediately in writing

be recorded and played back at lunchtime

left to others to deal with at some point

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