Chapter 6 -Motivation

Worker motivation can be defined as

• employees working hard because they fear losing their jobs
• workers working hard to do their best for the business
• employees travelling a long way to get to work
• workers work hard just when their manager is watching

People work hard for all of the following reasons except

• earning money.
• having social contact
• gaining recognition
• watching TV

Taylor's views on worker motivation suggests that:

• workers will work hard when they have clean conditions
• workers will work hard when they enjoy work socially
• workers will work harder when they are paid more
• workers work harder when they are given extra responsibility

According to Maslow's hierarchy of needs, workers' self-fulfilment will be reached when

• they are given challenging work to do and are recognised

• they are paid a higher salary than other employees

• work in groups and are given the chance to make decisions

• they have job security

Job satisfaction can be defined as:

• being happy when work is finished
• being happy when more jobs come in
• being happy when an unemployed person finds a job
• being happy at work because of the type of job being done

An advantage of the time rate system is that:

• it encourages workers to produce as much as possible
•  it is easy to calculate from a time sheet
•  it encourages workers to get the job finished quickly
•  income tax does not have to be paid on earnings

The best definition of wages calculated by time rate is:

• the hours worked multiplied by the hourly rate of pay

• multiplying the amount produced by a rate per unit of output

• a salary paid each month

• wages added to the fringe benefits

Which of the following did Herzberg believe is the best example of job enrichment?

• the worker is given more work to do and is paid more

• the worker is allowed to change jobs

• the worker is given more physical jobs to complete

• the worker is encouraged to take more responsibility at work

One disadvantage of the piece rate system of wages is that:

• workers have to fill in detailed time sheets
• high output is discouraged as workers will receive more pay
• quality may be a problem if workers work too fast
• little time is wasted by workers

Which of the following is an example of a fringe benefit?

• Higher pay
• Free Meals at the canteen
• Annual bonus
•  Commission