Fundamentals in Lodging Operations

The hotel must specify which items can be lent out to guests free of charge and which ones are subject to charge and how much.

• True

• False

This is to give signal that the guest does not want to be disturbed.

• Make-up Sign

• Do Not Disturb

• Out of Order

• No Show

This is to protect mattress from getting stained.

• Bed Sheet

• Bed Skirting

• Bed Pad

• Bed Cover

Room attendants must refrain from wearing jewelry as this can damage the linens.

• True

• False

The concept of the make-up room is to provide a homier ambiance for the guests so that they will feel more relaxed as soon as they come in their room.

• True

• False

This is to cover and add beauty to the bed frame.

• Bed Linen

• Bed Runner

• Valence

• Duvet

Bed make-up is the most tiresome tasks of a room attendant

• True

• False

Room attendant should insist entering the room if the guest shows resentment.

• True

• False

Room check must be done with caution and tact.

• True

• False

This is to protect the linen from dirt and to make the bed look more presentable.

• Bed Linen

• Bed Runner

• Bed Sheet

• Bed Cover