Travel and Tour Management

What is tourism product?

• The product that delivered indirectly to customer and they can't make a quality comparison which has been delivered.

• The product that delivered directly to customer and they can make a quality comparison which has been delivered.

• The product that attract visitor and they can make money from the product

• The product that have potential to develop in making an opportunities to local people.

What is tourism services?

• Tourism service is related to environment from the attraction area that has been delivered by local people.

• Tourism service is contribution between variety of agencies in develop the attraction area

• Tourism service is related to accommodation from the attraction area that has been delivered for foreigner.

• Tourism service is related to tourist experiences from the services which has been delivered by travel agency

Selecting location is a very important to develop a business. What factors NOT contribute in this matter?

• Accessibility

• Air conditioning

• Space design

• Competitor

This is criteria to name the travel agency business EXCEPT?

• Easy to Say

• Easy to Spell

• Memorable

• Corporate

What is UVP oriented?

• Unique Value Proposition

• Unvalid Precaution

• Universal Visa Purposes

• Usage Very Poor

Deals with day to day management activities of the company. This definition stand for?

• Personnel

• Administration

• Accounting

• Finance

Business organization has THREE main bodies. Which ONE answer is NOT include in the criteria.

• Administration

• Operation

• Sales and Marketing

• Financing

Which ONE is NOT includes in Cost of Commencing Travel Agency Business.

• Furniture & appliances

• Investment Fund

• Operating Expenses

• Utilities & Insurance