Pós Vendas III N3
Quiz
•
Business
•
University
•
Practice Problem
•
Easy
Treinamento Centauro
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10 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Quais são as formas de pagamento no site Centauro?
Cartão Crédito, Cartão Débito, Boleto Bancário, Cartão Presente, Vale trocas
Cartão Crédito, Cartão Débito, Pontuação, Cartão Presente, Vale trocas
Cartão Crédito, Pontuação, Boleto Bancário, Cartão Presente, Vale trocas
Cartão Crédito, Cartão Débito, Boleto Bancário, Pontuação, Vale trocas
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Qual prazo para confirmação de pagamento?
1 dia útil
2 dias úteis
3 dias úteis
4 dias úteis
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Quantos cartões presente o cliente consegue utilizar no site como forma de pagamento?
1
2
3
4
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Qual o prazo para o estorno constar na fatura do cliente?
Até 1 fatura
Até 2 faturas
Até 3 faturas
Até 30 dias
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Qual o prazo para o valor do reembolso constar na conta do cliente?
5 dias úteis
8 dias úteis
10 dias úteis
12 dias úteis
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
O que o cliente precisa nos encaminhar para realizarmos um reembolso em conta de terceiros?
Petição escrito a próprio punho
Petição digitada
Carta de autorização escrita a próprio punho
Carta de autorização digitada
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Qual sistema consultamos para localizar comprovantes de estorno?
Admin
Orbium
Equals
W I S
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