MAGNA Day 2 Quiz 2021

Which one of the following are external dispositions

• Verbal communication

• Non verbal communication

• Personality

• All of them

Which among the following is not a part of 4 S in selling

• Signal

• Surety

• Strategy

• All of them

One of the selling acronym with letter "S" where the customer provides us with the information of their acceptances, objections or lack of interest by various ways

• Style

• Skill

• Signal

• Strategy

As per our learning, what is the percentage contribution of body language to the communication

• 50%

• 80%

• 30%

• 15%

One of the application of body language are

• Building rapport

• increase body movement

• Increase gestures

• All of them

Which among the following is true ( select one or more)

• Being similar does not make any difference

• people with similar mental state has similar body language

• People with similar body language does not have similar mental state at all

• People with similar body language has similar mental state

Select which among the following is congruent communication

• Negative body talk with negative words

• Positive body talk with negative words

• Negative body talk with positive words

• all of them

The components of body language are

• Facial expressions

• Gestures with hands

• Body movement

• All of them

A tendency to respond positively or negatively towards an idea, object ,person or situation is called

• Gestures

• Attitude

• Strategy

• All of them

State whether the statement is true or false: its not what you say …it’s the way you say

• Correct

• Incorrect