BSHM 1DHPC111 Fundamentals in Lodging Operation

Surname, Given Name MI.

Refers to the owner/Manager of one or more hotels

A person who travel for pleasure

Organization that provide Accommodations and food services for people when they are away from home.

Hospitality business are open_________days a year and twenty-four hours a day.

Derived from the Latin word hospitare, meaning “to receive as a guest”.

Rrefers to the department or personnel that works with direct contact with guest

Refers to the department or personnel that performs behind the scene.

Involves the planning, organizing, directing and controlling of human and material resources within lodging, restaurants, travel and tourism.

Attend to the maintenance and upkeep of all guestrooms and service areas assigned to him / her.