CIW IBA Lesson 2 Vocabulary

CIW IBA Lesson 2 Vocabulary

8th Grade - University

25 Qs

quiz-placeholder

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CIW IBA Lesson 2 Vocabulary

CIW IBA Lesson 2 Vocabulary

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Computers

8th Grade - University

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Zac Lewis

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25 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A programming methodology that uses a number of existing technologies together and enables Web applications to make incremental updates to the user interface without the need to reload the browser page.

AJAX

unified communications (UC)

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A page or collection of Web pages that can be viewed and modified by anybody with a Web browser and access to the Internet.

wiki

web feed

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Short for Web log. A collection of personal thoughts posted on a public Website. Blogging is the act of adding entries to a blog.

blog

crowdsourcing

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A centralized office used for the purpose of processing a large volume of requests by phone.

call center

contact center

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The ability of a group to exhibit a greater degree of intelligence by solving problems collaboratively compared to the intelligence of an individual member.

collective intelligence

mobile computing

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A call center that allows consumers to contact agents via avenues other than by telephone.

contact center

call center

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The integration of telephony and data technologies.

convergence

call center

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