Communications & Telecommunications - Law II

Which is an example of verbal communication?

• any words used to send a message

• the tone of the speaker's voice

• body language such as posture

• fillers such as um, uh, er, or ah

What is an example of non verbal communication?

• vocabulary used in a conversation

• the way words are organized or the order ideas are put into

• gestures or facial expressions

• words written in a text message

What is an example of feedback?

• asking the sender a question

• nodding your head in agreement

• rolling your eyes or shaking your head to disagree

• all of these are examples of feedback

True or False: Communication is more than just talking face to face?

• True

• False

Tags

CCSS.RL.11-12.8

CCSS.RI.11-12.8

CCSS.RL.9-10.7

CCSS.RI.9-10.7

CCSS.RI.8.7

What is Body Language?

• Postures, gestures, and facial expressions.

• The exchange of information through the use of words.

• Your words say one thing but your body language say another.

• Speak from your point of view.

Tags

CCSS.RI.11-12.7

CCSS.RL.11-12.7

CCSS.RI.9-10.7

CCSS.RL.9-10.7

CCSS.RL.8.7

The message must be clear and concise

• True
• False

65% of communication is ______________________.

• verbal

• nonverbal

True or False?

Sometimes our body language can send a message that is different from what we meant to say.

• True

• False

Tags

CCSS.RL.5.7

CCSS.RI.5.7

CCSS.RI.6.7

CCSS.RL.4.7

CCSS.RI.4.7

Which of the following is NOT one of the things communication can accomplish in law enforcement?

• Decrease crime

• Make or break a case

• Enhance law enforcement

• Garner public support for the police department

What is not a goal of law enforcement regarding communication?

• Enhanced Professionalism

• More complaints

• Less stress

• increased officer safety