AU MNL Transact Review

Which of the following points are true for a Payment Review?

• The seller should mark the item as shipped and wait for the funds to be available

• The seller should wait for the payment to complete before shipping the item

• The seller should wait 21 days to ship the item

• The seller should ship the item

When can a hold >$100USD in value be escalated for a manual release?

• +3 days since confirmed delivery

• On the scheduled release date

• Because customer insisted

• +1 day since the scheduled release date

If Auth Flow is happening on an account, where can you look to see it?

• Activity Log

• Transaction Log

• Auth Flow workflow

• Service Log

What is the status of a credit card if it has been registered on two PayPal accounts and the customer is adding it to a third account?

• Inactive

• Disabled

• Ineligible

• Active

Which of the following auto-release mechanisms apply to PayPal Holds?

• MAS +7 Days

• MAP + 7Days

• EDD +7 Days

• Delivery confirmation + 1 day

What is a ghost charge?

• A payment sent from an account where the account owner is deceased

• A payment was sent without the account holders authorization

• A charge that appears on the customer’s billing statement but not the PayPal account

• A charge that appears on the customer’s PayPal account but not the billing statement

What issue can be caused if a US customer chooses savings instead of checking when adding their bank to PayPal?

• The Random Deposits could be returned by the customer’s bank

• The Risk Model declined this application

• PayPal will allow the Customer’s Bank to be confirmed

• The Customer has specified the bank should not be confirmed

What happens if a customer enters a random deposit incorrectly three times?

• The bank account is deleted

• The bank account is disabled

• The PayPal account is deleted

• The PayPal account is disabled

What is a reason a customer will have a negative balance on their PayPal account?

• Instant Transfer Payment Failed all attempts

• Won a Dispute

• Limitation for ECDP

• eCheck Payment Failed all attempts

What are the TWO types of reserves that PayPal may place on a customer’s PayPal account?

• Minimum Reserve

• Flagged Reserve

• Completed Reserve

• Rolling Reserve