eMBG

A registered French buyer bought a DVD player on ebay.com

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The t-shirt was a Buy It Now item paid via PayPal platform.

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The customer is complaint because the item arrive late.

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The seller didn't answer the messages of the buyer about a broken glass, but made a refund.

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The item arrived broken

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The item not arrive after the customer ask the seller to send it to the shipping address, they post in a message

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The item arrived broken but the customer didn't report until 21 days after the item arrived

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The item never arrived, an I'm not able to tracking it because the seller never post the tracking number

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The item never arrived but the customer provided the address in a message next to the bank invoice

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The customer broken the item meanwhile he was using it, and he report it the third day the item arrives.

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