Office Administration - Incoming Communication

Quiz
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Business
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University
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Medium
tengku ahmad mujahid tengku mahmud
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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Apakah jenis komunikasi yang melibatkan keseluruhan warga kerja di dalam organisasi daripada peringkat atasan hinggalah kepada peringkat bawahan?
Komunikasi Aras Dalaman
Komunikasi Operasi Dalaman
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Apakah tugas utama Telefonis di dalam organisasi?
Penyambut tetamu sesebuah organisasi
Individu yang diamanahkan menjawab panggilan telefon
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Antara etika yang perlu dipatuhi ketika menerima panggilan telefon ialah?
Bercakap dengan jelas dan laju
Bercakap pada kelajuan yang sederhana
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Mesin faksimili ialah alat komuinikasi secara lisan, tulisan dan visual antara individu yang berada di tempat berasingan.
Betul
Salah
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Direktori Yellow Pages diterbitkan melalui dua kaedah iaitu _____________ dan ____________.
Bercetak, elektronik
Katalog, rakaman
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Apakah tujuan penggunaan kata laluan untuk mencapai e-mel?
Kemaskini
Keselamatan
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Apakah definisi kepada VOIP?
Voice Over Internet Protocol
Voice Over Internet Procedure
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