Transformation of a Business

Change refers to: ......... (Choose 1)

• continual alteration of strategies, processes or structures

• the stage of the business lifecycle

• transformation of a business to remain competitive

Change is

• happening

• confusing

• constant

Change management is...... (Choose 2)

• confusing

• the process of transforming a business from its current state to a desired future state

• a structured approach that leads to reviewing processes in a business

• costly

Identify the odd one out - The internal environment does not include:

• owner/s and management

• customers

• employees

• organisational culture

Identify the odd one out - The operating environment does not include:

• customers

• competitors

• suppliers

• organisational structure

Technological, economic, environmental and ethical are all examples of:

• PEST

• STEEPLE

• PESTLE

A consultant ....

• provides expert advice on a particular area of business

• identifies problems and develops strategies to implement effective change

• may find opportunities to differentiate the business

The mnemonic to remember strategies for overcoming resistance is:

• Terrorists like to party with communists

• Party with terrorists to get nuked

• Communist party nukes many terrorists

• Party nukes liked by terrorists

POLC is an acronym for

A low-risk strategy that allows a leader and employee to maintain strong relationships throughout the change process is