Business Management-Chapter 2 Review

a difficult situation requiring a solution

• problem

• symptom

• subordinate

• contingency plan

documents that identify the tasks to be done, employees assigned to the work, and the time frame for completion of each task.

• work schedules

• contingency plan

• time management

• quality control

An experienced manager who meets regularly with a new manager to provide feedback and advice

• work coach

• supervisor

• subordinate

• entrepreneur

The process of making sure work meets acceptable standards

• quality control

• time management

• work schedules

• performance review

A sign or indication of something that appears to be the problem

• symptom

• problem

• contingency plan

• quality control

an alternative course of action to be followed if a specific problem arises

• contingency plan

• performance review

• management role

• problem

a computer-based system that stores, organizes, and provides information about a business

• Management Information System

• time management

• quality control

• performance review

a procedure used to evaluate the work and accomplishment of an employee and provide feedback on performance

• performance review

• contingency plan

• MIS

• quality control

any individual who is subject to the authority and control of another person

• subordinate

• work coach

• supervisor

• manager

managing work schedules to achieve maximum productivity

• time management

• quality control

• work schedules

• management role