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Authored by José Ocampo
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University
CCSS covered
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14 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
We offer a __________ to customers who buy in bulk
refund
discount
delivery
Tags
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RL.11-12.4
CCSS.RL.9-10.4
CCSS.RL.8.4
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
We ask customers who are not fully satisfied to __________ goods within seven days
discount
refund
return
Tags
CCSS.RI.11-12.3
CCSS.RI.11-12.5
CCSS.RI.9-10.3
CCSS.RI.9-10.5
CCSS.RI.8.3
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
In order to get a full _________ , customers must send back goods in the original packaging
discount
refund
return
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.8.4
CCSS.RI.7.4
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Goods will be ____________ within 24 hours of your order
despatched
purchased
exchanged
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.8.4
CCSS.RI.7.4
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Goods are kept in our __________ until ready for delivery
stock
storage
warehouse
Tags
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.8.4
CCSS.RL.11-12.4
CCSS.RL.9-10.4
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Products and services offered at a large discount are generally a(n) _________________
sale
bargain
offer
Tags
CCSS.L.11-12.6
CCSS.L.8.6
CCSS.L.9-10.6
CCSS.W.11-12.2D
CCSS.W.9-10.2D
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
The time when you can change your mind and cancel an order is called...
cooling off period
money back
interest-free credit
after-sales service
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.8.4
CCSS.RI.7.4
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