Creative thinking and Problem solving

Creative thinking is the ability to think of original, varied and innovative ideas.

• True

• False

What are some of the problems within a business environment

• Global pandemic (Covid 19)

• Technology that keeps changing

• Globalisation

• Customers and employees

Globalisation is the process wherby businesses operate on an international scale

• True

• False

Which of the following is correct

Creativity can contribute to increased productivity and profitability by:

• Helping a business to provide its clients with the best possible products or services

• Allowing a business to extend its range of services ( e.g offering better customer service)

• Helping a business to respond to the threat of competition

• All of the above

Which of the following is NOT a benefit of creative thinking in the workplace

• Better ideas are generated

• Improves motivation amongst staff members

• Complex business problems may take time to be solved

• Management and employees may keep up with fast changing technology

Select three things that businesses can do to create an environment that promotes creative thinking?

• Design environments that stimulate creative thinking

• Encourage staff to work longer hours and not take leave

• Respond enthusiastically to all ideas and never let anyone feel less important

• Recognising and rewarding achievement

Select the correct answer

How can businesses use creative thinking to SOLVE BUSINESS PROBLEMS?

• Products and services can be marketed creatively

• New products or services can be designed to meet changing needs

• Managers can come up with creative strategies for the business

• All of the above