organizational Structure

_______________ is the formal arrangement of jobs within an organization.

• Departmentalization

• Organizational design

• Organizational structure

• Work specialization

In describing the degree to which tasks in an organization are divided into separate jobs, managers use the term ___________.

• work specialization

• departmentalization

• chain of command

• span of control

Which statement accurately defines work specialization?

• It is the degree to which tasks are grouped

• Jobs are ranked relative only to their worth or value to the

• It clarifies who reports to whom

• Individual employees specialize in doing part of an activity rather than the entire activity

Functional departmentalization groups jobs by ______________.

• tasks they perform

• territories they serve

• type of customer they serve

• products or services they manufacture or produce

Nestle can use which type of departmentalization?

• function

• geography

• process

• customer

The line of authority that extends from the upper levels of management to the lowest levels of the organization is ____________.

• span of control

• centralization

• chain of command

• work specialization

________________ is the obligation or expectation to perform a duty.

• responsibility

• authority

• span of command

• unity of command

The theory that a person should report to only one manager is called ____________.

• unity of command

• span of control

• centralization

• decentralization

The degree to which decision making is confined at a single point in an organization is described as

• unity of command

• chain of command

• centralization

• decentralization

The degree to which jobs are standardized and guided by rules and procedures is called

• formalization

• centralization

• decentralization

• specialization