ISO 9001:2015 Quality Management System Awareness - AM

ISO is derived from the Greek word “isos”, meaning ________.

The degree to which a set of inherent characteristics fulfills requirements is called ___________.

The ISO Standard which provides the basis for effective processes and people to deliver an exceptional product or service consistently.

• ISO 14001:2015

• ISO 45001:2018

• ISO 9001:2015

• ISO 22000:018

Which of the following verbal forms indicates a requirement?

• can

• may

• should

• shall

Risk-based thinking makes preventive action part of your organization's routine.

• True

• False

Which of the following is the effect of uncertainty and any such uncertainty can have positive or negative effects?

• Opportunity

• Event

• Occurrence

• Risk

PDCA is an interactive four-step management method used in business for the control and continuous improvement of processes and products which means Plan, Do, _____, and Act.

• Cite

• Check

• Censor

• Calibrate

A combination of internal and external factors that can have an effect on purpose, objectives, performance, and sustainability of the organization is called ________?

• Issues

• Risk

• Context of the Organization

• Management Process

A defined way to execute an activity and it can be documented or not is called __________?

• Process

• Procedure

• Policy

• Work Instruction

The quality Management System scope must not be examined and defined considering the internal and external issues, interested parties and their needs and expectations, as well as legal and regulatory compliance obligations.

• True

• False