Taking and leaving a message
Authored by Rosario Escuadra
English
2nd Grade
CCSS covered
Used 23+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Jefry: “Good morning. This is Jefry calling. May I talk to Mr. Agus, please?”
Receptionist: “ …...... I’ll try to put you through to Mr. Agus at his office.”
What is the appropriate answer to respond Mr. Jefry?
Sorry to keep you waiting
Wait an hour, please
It’s all right
Hold the line, please
2.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
When someone want to leave a message, he or she should say.....
Can you tell him that........
Would you like to leave a message?
I'm afraid he is in a meeting today
Hold the line please
3.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Mr. Sam: “Hello, this is Sam. May I talk to Mr. Roger?”
Receptionist: “….... He isn’t available right now.”
Speaking
I’m sorry
You’ve got a message
He isn’t here
4.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Mr. Sam: “Hello, this is Sam. May I talk to Mr. Roger?”
Receptionist: “I'm sorry, he isn’t available right now.”
Whom does the caller want to speak to?
Mrs. Roger
Mr. Roger
Mr. Ray
Mrs. Rose
5.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Operator : “Subsciption Division, Tempo Megazine. Can I help you?”
Caller : “Yes, I’d like to subscribe to Tempo.”
Operator : “Yes, ma’am …......
Caller : “This is Susan Olivia.”
Can I talk to Susan Olivia?
Shall I call you with your last name?
May I know who’s calling, please?
What’s your name?
Tags
CCSS.L.4.1C
CCSS.L.9-10.1B
6.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Receptionist: “Good Morning, Le Dian Hotel, May I help you?”
Sofyan: “I want to call Mr. Brian at Room 24”
Receptionist : “Sorry, the line is busy”
Sofyan: ......
Could you call back later?
May I take a message?
Just a moment, please.
Could I leave a message for him?
7.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Caller: “Hello .........… “
Nita: “I’m sorry, he is out. Could you call back at four?”
Caller: “Alrigt. Thank you”
Could you speak to Mr. Aziz, please?
Can I take a message from you?
Could I speak to Mr. Aziz, please?
Would you like to call him again?
Tags
CCSS.L.4.1C
CCSS.L.9-10.1B
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