HRM EXERCISE CHAPTER 5 TRAINING

Employee orientation is____.

• the process of teaching new employees the basic skills they need to do their job

• a structured process by which people become skilled workers through a combination of classroom and on-the-job training

• a management training technique that involves moving trainees from department to department

• a procedure to provide new employees with basic information about the company

The management training method that use outside consultant who questions the executive’s associates to identify the executive’s strengths and weaknesses and then counsels that executive so that he or she can capitalize on those strengths or weaknesses is_____.

• intervention

• organizational development

• executive coach

• role play

A training need is _____.

• a checklist of items used to ensure training facilities are complete

• an annual training plan for an organization

• a gap between an actual situation and a desired situation

• an outcome of job analysis

Which of the following is NOT the advantages of on-the-job training?

• Trainees learn while producing

• Trainees learn by doing, get feedback on their performance

• Relatively expensive

• No need for expensive off-site quick facilities

Which of the followings is NOT the example of on-the-job training method?

• coaching

• job rotation

• apprenticeship

• observing the supervisor

A procedure to provide new employees with basic information about the company is known as _____.

• selection

• training

• interview

• orientation

When the training is needed?

• When workers have enough experience to do the job

• When the current procedures and techniques used

• When no major changes or merges takes place.

• When individual workers are transferred or promoted.

This method requires trainee to act out various roles and most commonly used to develop communication skills or practice of other specific skills such as courtroom practice for lawyers.

• Simulation

• Apprenticeship

• Lectures

• Role play

Training increases workers’ productivity and job satisfaction

• TRUE

• FALSE

Training that is conducted at the employee’s workstation, usually provided on an individual basis by colleague, supervisor or other person assigned to teach the employee how to do the job is known as off-the job training

• TRUE

• FALSE