Chapter 9: Supply Chain Management

Today, SCM systems focus on extending beyond an organization’s four walls to influence:

• A. Suppliers

• B. Suppliers’ supplier

• C. Customers’ customer

• D. All of the above

Which of the following is not one of the three main links in the supply chain?

• A. Materials flow from suppliers and their “downstream” suppliers at all levels

• B. Transformation of materials into semifinished and finished products – the organization’s own production processes

• C. Distribution of products to customers and their “downstream” customers at all levels

• D. None of the above

Which of the following is not one of the five basic components of supply chain management?

• A. Plan

• B. Source

• C. Cost

• D. Deliver

What is it called when distorted product demand information passes from one entity to the next throughout the supply chain?

• A. Bullwhip effect

• B. Demand planning software

• C. Supply chain planning software

• D. Supply chain execution software

Which of the following automates the different steps and stages of the supply chain?

• A. Bullwhip effect

• B. Demand planning software

• C. Supply chain planning software

• D. Supply chain execution software

What is the ability to view all areas up and down the supply chain?

• A. Bullwhip effect

• B. Demand planning software

• C. Supply chain visibility

• D. Supply chain execution software

Which of the following generates demand forecasts using statistical tools and forecasting techniques?

• A. Bullwhip effect

• B. Demand planning software

• C. Supply chain visibility

• D. Supply chain execution software

Which of the following statements is accurate?

• A. DSSs assist decision makers in the design and operation of integrated supply chains

• B. DSSs identify opportunities for improvements across the supply chain

• C. DSSs identify opportunities for improvement beyond the intuition and insights of even the most experienced managers

• D. All of the above

What is the set of processes that plans for and controls the efficient and effective transportation and storage of suppliers from suppliers to customers?

• A. Supply chain execution

• B. Logistics

• C. Demand planning

• D. Supply chain planning

Which of the following is a key to SCM success?

• A. Be future oriented

• B. Listen to signals from telecommunications equipment and plan accordingly

• C. Wean suppliers off traditional business practices

• D. Make the sale to the manufacturers