Communication, Team Dynamics & Emotional Intelligence

What is the first step to being a good communicator

• Always be empathetic

• Engage your listener

• Become a good listener

• Simplify your message

Which of these is not part of being a good communicator?

• To engage and impress your audience, use highly complex and technical vocabulary.

• Stay on subject to maintain listener attention.

• Use non-verbal communication techniques.

• Ask questions to someone who is talking to you.

If you are a 'personal style' communicator, you would probably engage the audience by...

• Giving important and impactful facts.

• Ask a leading question.

• Sign post by summarizing the key points/

• Tell an emotional story.

Which statement about non-verbal communication is not true?

• There's no such thing as too much.

• Being aware an using the space around you is effective.

• Gestures can help draw attention to and emphasize key points.

• Eye contact is almost always important.

Which type of communicator favors describing the big picture of a concept?

• Analytical

• Intuitive

• Functional

• Personal

If you prefer to communicate through organized processes you are probably which type of communicator?

• Analytical

• Intuitive

• Functional

• Personal

What is the full meaning emotional intelligence

• The ability to understand your emotions and control them.

• The ability to understand and manipulate your emotions and other people's

• The ability to understand and manipulate your emotions.

• The ability to understand and control your emotions and understand and influence other people's

What is not a part of building strong team dynamics that we discussed?

• Trust and honesty

• Willingness to correct mistakes

• Sense of belonging

• Democratic leadership