Customer Service at Chester Zoo

Customer Service at Chester Zoo

6th Grade - University

13 Qs

quiz-placeholder

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Customer Service at Chester Zoo

Customer Service at Chester Zoo

Assessment

Quiz

Geography, Professional Development, Other

6th Grade - University

Easy

Created by

Stacey Bridge

Used 5+ times

FREE Resource

13 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the role and function of a zoo?

To educate people about the wild animals in the enclosures.

To conservation, research, education and recreation. breeding animals in captivity so they don't become extinct.

To research the wild animals and put them in enclosures to display.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of organisation is Chester Zoo?

Public

Private

Voluntary

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What country is Chester Zoo in?

Scotland

England

Wales

Northern Ireland

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can customers contact the zoo with questions?

Live Chat

Email

Email and phone

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What information is on the website?

What animals there are and how to get there.

The different animals on show, how to get there, a map, special events and opening times.

Just an overview of the roles and functions of a zoo.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does it increase its profits?

Just by selling souvenirs.

By selling more tickets and souvenirs.

By selling more tickets, giving people the option to buy memberships, holding special events and selling sovenirs.

By just asking for more donations.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is a map useful?

To find out where everything is including facilities to meet peoples basic needs such as toilets.

To see the types of animals it has in the enclosures.

It isn't useful people just walk around and look at the signs.

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