Records management

A useful method of securing loose papers is to use:

• A divider

• A treasury tag

• A card index

• A folder

Documents that are filed in date order are stored:

• In subject order

• In numerical order

• In geographical order

• I'm chronological order

A tickler system is devised to:

• Make sure you work more quickly

• Remind you about things to check

• Make you laugh

• Help you find what you need

Duties of a records management clerk include:

I. Monitoring borrowed files

II. Filing documents

III. Keeping the filing area tidy

IV. Retrieving documents

• I, II and III only

• I, II and IV only

• I, III and IV only

• all of the above

You keep your customer records in alphabetical order by name. Documents about Professor John McKay should be filed under:

• P

• J

• M

• K

Access is likely to be restricted to files that have information containing:

I. Future business plans

II. Customer names and addresses

III. Supplier invoices

IV. Staff salaries

• I and II only

• I and III only

• I and IV only

• II and III only

Large drawings or artwork should be stored in:

• A vertical, four-drawer cabinet

• A lateral cabinet

• A card index cabinet

• A horizontal cabinet

Supplier and employee contracts sometimes include a clause to prevent them telling anyone about the work they are doing. This is an example of:

• Secrecy provisions

• Parliamentary privilege

• Breach of confidence

• Copyright

A business that could find geographical filing helpful is:

I. A pan-caribbean company with offices in many territories

II. A large school or college

III. an exporter who operates on a global scale

IV. A multinational banking corporation

• I, II and III only

• I, II and IV only

• I, III and IV only

• all of the above

Scanning and saving documents for access by computer is called:

• centralised filing

• electronic filing

• decentralised filing

• automated filing