EDPM Practice Questions

A letter dated 16 November 2015 is typed in the __________ style

• Indented

• Blocked

• Semi-Blocked

• Modified-Blocked

Circular letters are

• correspondences with identical content that are sent to several recipients with the same interest

• correspondences that are circulated to different people in a business

• circulars that are sent to several persons

• correspondences that require the recipient to circulate to others after reading

The most appropriate salutation to use for a business letter is

• Hi Bob

• Dear Sandra

• Dear Mr Brown

• TO: Mr Jakes

What information, other than the name and address of a firm, might be obtained from a letterhead?

• the name of its suppliers

• the firm’s telephone number

• the location of its suppliers

• the date of the letter

Closed punctuation is used when preparing

• Indented memoranda

• Indented letters

• Blocked letters

• Semi-blocked letters

All of the following are examples of advanced displays except?

• Newsletters

• Flowchart

• Organization charts

• 6-page leaflets

Which of the following term refers to the writer’s name within a letter?

• Salutation

• Signatory

• Designation

• Recipient

Letterheads should be prepared in the

• Header

• Footer

• Footnote

• Heading

All of the following are examples of simple display work except?

• Menus

• Cards

• Programmes

• Organization chart

The following are true when preparing displays except?

• Displays can be either blocked or centered

• Display should always be prepared on A4 paper

• Displays should be centered vertically and horizontally

• Displays uses single, 1.5 or double spacing as needed