Human Capital Development Unit 1

It is the discipline of seeing organizations and groups as systems and designing processes to improve their productivity, effectiveness and results.

• Organizational Development

• Human Capital Development

• Organizational Culture

The process of improving employees’ performance, capabilities and resources is:

• Human Capital Development

• Performance Evaluation

• Human Skills

The process of automating the series of steps to train an employee is:

• Needs Assesment

• Performance Evaluation

• Systematized Training

The Cashflow Quadrant determines that the key to jump from the side A (Employee or Self-Employed) to the side B (Busisness Owner- Investor) is:

• Effort, determination and perseverance

• Systematize the Production and Human Capital processes.

• Quality in Customer Service

The process of welcoming, indoctrination and socialization of new employees to their job and organization is:

• Specific Training

• General Training

• Induction Process

The elements of an Induction Program are:

• Objectives, Planning, Tools and Evaluation Instrument

• Mentoring, Manuals and Organizational Rules

• Objectives, Training and Onboarding

Select information that is provided during General Induction

• Organizational Chart

• Inmediate Superior

• Organizational History and Philosphy

• Rules and Policies

• Job Profile

Select the 3 main objectives of induction process:

• Reach Maximum Productivity

• Socialization

• Evaluation

• Indoctrination

This stage of the Induction Process, is the communication between the organization and the new employee, before the employees’ first day:

• Follow- Up

• First Week

• First Day

• Pre-Start

This stage of the Induction Process happens during the first 6 months of the employee, and includes the process of “mentoring” or “on-the-job training”:

• Follow-Up

• First Weeks

• First Days

• Pre-Start