Who Does What in the Rooms Division?

Keep required records of incidents and emergencies.

• front office

• housekeeping

• security

• engineering

Clean and sanitize guest rooms.

• front office

• housekeeping

• security

• engineering

Maintain the parking lot.

• front office

• housekeeping

• security

• engineering

Answer phones and direct calls.

• front office

• housekeeping

• security

• engineering

Make sure all security equipment and systems are functioning.

• front office

• housekeeping

• security

• engineering

Maintain swimming pools.

• front office

• housekeeping

• security

• engineering

Help guests with luggage.

• front office

• housekeeping

• security

• engineering

Check guests in.

• front office

• housekeeping

• security

• engineering

Develop safety policies and emergency procedures.

• front office

• housekeeping

• security

• engineering

Handle maintenance problems in guest rooms.

• front office

• housekeeping

• security

• engineering