Letters and Memos

A memorandum is called __________ for short.

Memoranda are generally used to communicate with __________.

• customers or clients

• persons within an organization

• management or administration

• potential employers

Which of the following is NOT included in a memorandum?

• Date

• Reference

• Subject

• Salutation

What do the letters Encs mean?

• Enclosure or Attachment

• Encrypted message

• Encyclopedia reference

• Et cetera

A memo does not need to be signed, but the writer's __________ may be placed at the bottom.

In a blocked style memo or letter, everything is aligned to the __________.

• left

• right

• centre

• top

Which button is used to line up the name of writer, reference number, subject and date?

• Enter

• Tab

• Space

• Arrow keys

The style of the continuation depends on the __________ that is used.

• size of paper

• layout

• date

• envelope

What information should be placed on a continuation sheet? (You can tick more than one answer)

• page number

• To

• Date

• Subject

Yes or No?

If your letter requires more than one page, you should use the letterhead on all pages.