Chat Interactions

To offer help, one of the expressions below sounds quite weird and unfit to be used:

• How can I help you today?

• How may I help you today?

• What can we do for you today?

• How may I be of assistance today?

In the sentence ''we just need a photo of your license and a photo of you holding it next to your face,'' we don't need a comma before AND.

• False

• True

Since I did not hear back from you I'll have to close the chat within two minutes.

The right comma placement in this sentence is:

• Since I did not hear back from you I'll have to close the chat, within two minutes.

• Since I did not hear back from you, I'll have to close the chat within two minutes.

• Since, I did not hear back from you I'll have to close the chat within two minutes.

• A comma is not necessary at all.

Thank you so much __________________

Aún me encuentro trabajando en tu cuenta; ¿Podría permitirme cinco minutos más, por favor?.

• Yet, I'm working on your account, ¿Can I have five more minutes, please?

• I'm still working on your account. Would you give me five more minutes, please?

• I'm working on your account, Would you allow me for five more minutes, please?

• i'm still working on your account. Would you allow me five more minutes, please?

''if you create a new account you will have problem with that new one because is going to be related to this.''

The corrected version of this sentence is:

• if you create a new account you will have problems with that new one because it is going to be related to this one.

• if you create a new account, you will have problems with that new one because it's going to be related to this one.

• if you created a new account you will have a problem with that because is going to be related to this one.

• if you create a new account you will have problems with that one because is going to be related to this.

Can I still rent without me attaching the documents?

• no i'm sorry.

• no, I am sorry.

• No, I'm sorry.

• no, i'm sorry.

we already have all the documents to work on your account, but we do this together with another department, i will do my work here and i will send them an email explaining all the issues that you has had with this.

The corrected version is:

• We already have all the documents to work on your account, but we do this together with another department. I will send them an email explaining all the issues that you have had with this.

• we already have all the documents to work on your account but we do this together with another department. I will send them an email explaining all the issues that you have had with this

• We already have all the documents to work on your account but we do this together with another department, I will send them an email explaining all the issues that you have had with this.

• None of the above.

Before we proceed, we would need to verify some information for security purposes, could you please provide me with your full name, date of birth, and email address associated with your Turo account?

What's the right punctuation and capitalization in this example?

• Before we proceed, we would need to verify some information for security purposes. Could you please provide me with your full name, date of birth, and email address associated with your Turo account?

• Before we proceed, We would need to verify some information for security purposes: could you please provide me with your full name, date of birth, and email address associated with your Turo account?

• Before we proceed, we would need to verify some information for security purposes Could you please provide me with your full name, date of birth, and email address associated with your Turo account?

• 1 and 2 are correct.

Could you please attach the documents again?

This question is also correct in this order:

Could you attach the documents again, please?

• True

• False