Motivating employees

1. Motivation is ________________________

• A component of ability, personal traits and desire

• An individual’s intensity, direction and persistence

• An effort toward creating goals

• An constant intensity

Who is the best known for proposing two assumptions about human nature "Theory X and Theory Y"?

• McGregor

• Herzberg

• Maslow

• McClelland

Which needs were considered higher-order needs?

• Physiological and safety

• Social, esteem, and self-actualization

• Safety, physiological, esteem and social

• Esteem, and self-actualization

Which of the following explain job rotation?

• This can improve task efficiency by reducing the number of tasks performed by workers.

• This involves moving employees from one job to another to provide them with variety and stimulation.

• A job design that combines a series of tasks into one new, broader job to give employees variety and challenge.

• incorporates high-level motivators into the work including job responsibility, recognition, and opportunities for growth, learning, and achievement.

Which of the following explain job enlargement?

• This can improve task efficiency by reducing the number of tasks performed by workers.

• This involves moving employees from one job to another to provide them with variety and stimulation.

• A job design that combines a series of tasks into one new, broader job to give employees variety and challenge.

• incorporates high-level motivators into the work including job responsibility, recognition, and opportunities for growth, learning, and achievement.

Which of the following explain job enrichment?

• This can improve task efficiency by reducing the number of tasks performed by workers.

• This involves moving employees from one job to another to provide them with variety and stimulation.

• A job design that combines a series of tasks into one new, broader job to give employees variety and challenge.

• incorporates high-level motivators into the work including job responsibility, recognition, and opportunities for growth, learning, and achievement.

According to Maslow's hierarchy of needs, workers' self-fulfilment will be reached when

• they are given challenging  work to do and are recognised
• they are paid a higher salary than other employees
• work in groups and are given the chance to make decisions  
• they have job security

Job satisfaction can be defined as:

• being happy when work is finished
• being happy when more jobs come in
• being happy when an unemployed person finds a job
• being happy at work because of the type of job being done

Which of the following did Herzberg believe is the best example of job enrichment?

• the worker is given more work to do and is paid more
• the worker is allowed to change jobs
• the worker is given more physical jobs to complete
• the worker is encouraged to take more responsibility at work

The best definition of wages calculated by time rate is:

• the hours worked multiplied by the hourly rate of pay
• multiplying the amount produced by a rate per unit of output
•  a salary paid each month
• wages added to the fringe benefits