[Workplace Communication] Different Trades & Job Advice

Tick ALL the correct answers:

The 'four key industries' in Hong Kong include ...

• financial services

• tourism

• retail

• catering

'KFC' is a company in the _____ industry.

• retail

• catering

• tourism

• insurance

AIA is a/an _____ company.

• insurance

• retail

• property

• telecommunications

Which of the following is NOT a business in the hospitality industry?

• hotels

• event planning

• transportation

• advertising

Tick ALL the correct answers:

Which of the following are the job duties of a front desk receptionist?

• handling incoming calls

• greeting guests

• helping guests with check-in and check-out

• designing the restaurant menu

Which of the following is NOT a job duty of a tour guide?

• escorting tour groups

• showing tourists around places of interests

• responding to questions from tourists

• receiving tips from tourists

Tick ALL the correct answers:

In the advertising industry, which of the following are promoted?

• goods

• services

• companies

• ideas

What does the word 'copy' in 'copywriter' mean?

• something that is copied

• written text

• a promotional poster

• a new product

Tick ALL the correct answers:

The job duties of a store manager includes ...

• maintaining the overall quality of the store

• preparing duty rosters

• handling customer complaints

• delivering products to customers

Which of the following is NOT an example of fringe benefits?

• year-end bonus

• sick leave

• medical insurance

• opportunities for career advancement