Operational management 5,6

In terms of operations management the forecast which projects a company’s sales is called:

• Economic forecast

• Technological forecast

• Demand forecast

• Associative model

The operational strategy must be in line with the...

• Department goals

• Organizational goals

• Management goals

• None of the above

Which of the following ensures that the design meets the performance characteristics that are

specified in the product concept?

• Functional design

• Production design

• Service design

• Product design

The three major business functions necessary to all organizations are...

• Accounting, personnel, operations

• Marketing, accounting, personnel

• marketing, finance/accounting, operations

• Marketing, finance, operations

Releasing products with defects should be informed to the customers. This statement comes

under ______ frame work

• Ethical

• Legal

• Environmental

• None of the above

Which one of the following is not a step of decision process:

• Specify objectives

• Determine the product of chance probabilities

• Analyze and select alternative

• Implement and monitor the result

Completion of any operations depends upon the slowest process in the assembly line. What operations managers need to do in order to be successful?

• Identify the bottlenecks

• Target and eliminate bottlenecks

• Make slowest process more slow

• None of the above

All of the following are the major factors affecting design strategy except:

• Cost

• Market

• Revenue

• Time-to-market

All of the following are the primary reasons for design process except...

• Economic

• Personal

• Social and demographic

• Political, liability, or legal

In order to design a new product or service, an organization takes into account:

• a) External factors

• b) Internal factors

• c) a) & b)

• d) Economic, social and demographic conditions