Basic Communication Skills

What is the definition of communication?

• Act of transferring information from one person to another.

• Sending a letter to another person.

• Transmission of facial expression.

A good communication must include which of the following elements?

• Sender, Talking, Writing

• Sender, Writing, Discussion

• Sender, Message, Recipient

Which of the following is NOT the category of communication?

• Written communication

• Eye contact

• Non - verbal communication

Which of the following is NOT a skill needed to be a competent communicator?

• Good vocabulary

• Attentiveness

• Coordination

Which of the following is NOT the nature of interpersonal communication.

• Involves verbal and non-verbal

• Involves interdependent individuals

• Must be face to face communication

Which of the following is NOT part of the listening process?

• Receiving

• Looking into another persons eyes

• Responding

Process of evaluating involves?

• Judging the value of message

• Giving feedback to another person

• Remembering a message

Which of the following is NOT a type of feedback?

• Formative feedback

• Summative feedback

• Informative feedback

What is the primary tool involved in the receiving process?

• Notebook

• Ears

• Communication

Process of understanding involves...

• Communicating with proper vocabulary

• Focusing on the speaker

• Learning the meaning of the message