Quality - PM Quiz

Pick the one tool that is NOT one of the 7 basic tools of quality management

• Cause-and-effect diagrams (fishbone)

• Histograms

• Control Charts

• Sigma Charts

Quality assurance tests the _____

and

Control quality tests the ______

• Process

  Team

• Process

  Product

• Product

  Process

• Team

  Product

You are a project manager newly assigned to a large project for your organization. __________ prevention will ____________ failure costs.

• Increasing, increase

• Increasing, decrease

• Decreasing, decrease

• Increasing, no change on

As a project manager you have successfully delivered all project deliverables within stipulated timelines - your senior management wants you to calculate the Cost of Quality - as a project Manager what costs would you NOT consider while making this calculation?

• Prevention costs

• Cost of Hiring

• External and Internal Failure costs

• Appraisal costs

You are managing a highway construction project. Which of the following quality tools could you implement to ensure that your project team members are completing all of the required steps during an installation procedure?

• Checklists

• Design of experiments

• WBS

• Requirements documentation

During the execution of the project, as the project manager you realize that a new quality standard has been adopted by your company. Your project team will meet with the company quality department to determine how the new standard will apply to your project. This is part of which quality process?

• Manage Quality

• Control Quality

• Plan Quality Management

• Monitor and Control Quality

Your team members are arguing about the acceptable budget range for a particular deliverable. Jim says the acceptable range is +/- 5%, and Katherine says the acceptable range is +/- 10%. Where should Jim and Katherine to look to determine the acceptable quality metric?

• Cost Metrics

• Scope Metrics

• Schedule Metrics

• Quality Metrics

You are experienced a number of problems with the smartphone you are producing for your customer. The end users of the smartphones want a lightweight device that takes photos. It should have fast-loading software with reliable internet connection. Which of the problems below is related to the grade of the phone?

• The phone is slow to start up.

• The camera is only .3 megapixels.

• Internet connection drops regularly.

• The phone is heavy.

The target weight of a widget is three pounds. You as the project manager take a sample and find that the weights of the five widgets are 3.4, 3.41, 3.4, 3.39, and 3.4 pounds each. You would describe the weight of the widgets as:

• Accurate but not precise

• Accurate and precise

• Precise but not accurate

• Neither accurate nor precision.

You suspect a the FIFA world cup is causing the your project team members to come into work late. Which of the following tools cannot help you validate this assumption?

• Kaizen and Continuous Improvement

• Control Chart

• Standard Deviation and Sampling

• Scatter Plot