Unit 24

Unit 24

Professional Development

28 Qs

quiz-placeholder

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Unit 24

Unit 24

Assessment

Quiz

Other

Professional Development

Hard

Created by

Javeria Malik

Used 45+ times

FREE Resource

28 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

What information would you use to extrapolate the key performance of a profit and loss account?

Gross Profit Margin

Net Profit

Net Profit Margin

Accounts Receivable

2.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

The business is in profit, when:

Assets Exceed Expenditure

Income Exceeds Liabilities

Income Exceeds Expenditure

Income Exceeds Liabilities

3.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

How Profit and loss figures are gathered?

All departments use a central system

Each department uses an independent system

Figures collected in-person by finance

Figures collected through email by finance

4.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Can you explain what would happen to the hotel success, if their guest accounts are not kept up-to-date?

It will be easy for the hotel to prepare management accounts accurately

It will be impossible to find important information and documents quickly

The hotel will be experiencing difficulty to forecast its rooms' rate

The hotel will be able to plan in advance for tax payments

5.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Outline the best way to keep hotel guests accounts secured and protected?

By investing in a safe and well-recognized Property Management System

Use a paper based register for record all guest accounts

Preventing unauthorized staff to access the guest accounts

Storing all guest information on the hotel room status account

6.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Which is the correct way to identify the cost of sales of guest services?

SWOT analysis

PEST analysis

KPI

Benchmarking

7.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Which one of the following definitions describes the term "guest folios"?

A guest bill.

A guest report

A guest resume

A guest history

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