Why is it important to listen carefully to information that needs to be shared with colleagues?

Unit 18

Quiz
•
Specialty
•
Professional Development
•
Hard
Bahiya Bitar
Used 22+ times
FREE Resource
60 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To impress the customer.
To improve chance of promotion.
To make sure it is explained correctly.
To stop disagreements between staff.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is Feature?
Colour
Size
Style
All physical appearance
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is personal satisfaction or advantage that a customer wants from a product.
Features
Benefits
Price
Handling and storage requirements
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the movement, protection, storage and control of materials and products
Features
Benefits
Price
Handling and storage requirements
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Products that are sold through wide spread distribution network are classified as
convenience products
shopping products
sought consumer products
unsought products
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
banking services' and 'hotel services' are examples of
offered services
barter system
commodities
products
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
BlackBerry specific product design with QWERTY keyboard is an example of
product experience
intangible products
tangible product
services
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