The letter of complaint

1. I’d like to ___________ the jeans I ordered on your site.

• complain

• complain about

• complaint about

2. I always leave ____________ on the items I order online.

• a feedback

• feedbacks

• feedback

3. My order was ________on June 27th.

• damaged

• complained

• submitted

4. The phone has arrived 2 days later the ___________ delivery date.

• estimated

• waited

• submitted

5. I want my money back! I think you should ________ me for the headphones.

• checkout

• reimburse

• replace

6. My parcel came _________. It was totally opened!!!

• unpacked

• damaged

• replaced

7. These glasses are broken! I’d like you to __________ them with the new ones.

• refund

• complain

• replace

8. I am so sad!!! The dress is totally different ______ description on the site.

• from

• to

• on

9. I saw fat stains on the dress, it was _______ used by someone!

• lesser

• previously

• estimated

10. I will file an official __________ with police if you don’t react to my letter.

• refund

• complaint

• complain