A+ PT 2: TEST 1

Your touchscreen laptop is non responsive to your touch (you've lost that loving feeling). Which of the following components MOST likely needs to be replaced?

• LCS panel

• Inverter

• Digitizer

• GPU

Rndres Aodriguez is having troubles with a smartphone. No internet connection. No calls. No texts. Can listen to music through the music player. What is the problem?

• The VPN password was entered incorrectly

• Airplane mode is enabled on the device

• The Bluetooth connection is disabled

• The cellular radio in it is broken

Natalie just bought a new mobile Android phone, but her current phone is an iPhone. She needs to move all of her phone’s existing contacts and appointments from her calendar from her current phone to her new phone. Natalie’s iPhone was configured to use her Dion Training corporate account to save all her contacts and appointments to their cloud-based service, as well. Which of the following is the BEST way for Natalie to migrate her data from her old iPhone to her new Android device?

• Natalie should create a wireless Bluetooth connection between the iPhone and the Android devices and use it to copy her contacts and appointments to the new device

• Natalie should log into her corporate email account on the new Android phone and restore her contacts and appointments to the new device

• Natalie should perform a backup of her iPhone using iTunes on her PC and them import the contacts and appointments from her PC to her new Android device

• Natalie should create a NFC connection to transfer all compatible data between the iPhone and the Android devices

Your friend just noticed his smartphone's battery is running low. Unfortunately, your friend isn't very knowledgeable about computers and smartphones, so he doesn't know what type of charging cable he needs. He knows his phone is running iOS 12. What kind of cable does your friend need to charge his phone?

• Micro USB

• Mini USB

• USB-C

• Lightning

A user is complaining that every time they enable airplane mode on their laptop, their external mouse and headphones stop working. Which of the following signals being disabled by airplane mode is likely causing the issues experienced by this user?

• GPS

• Wireless

• Bluetooth

• Cellular

Which of the following types of wireless connections requires a pin to be entered as part of the pairing process prior to it being utilized?

• Infrared

• NFC

• Radio frequency

• Bluetooth

Both Apple and Samsung have released their own version of contactless mobile payment solutions. For example, Apple Pay allows a user to simply place their iPhone or Apple Watch within an inch of a credit card machine at a store to make a payment. Which of the following wireless technologies does this type of payment system rely upon?

• Infrared

• Bluetooth

• NFC

• Wi-Fi

Your child has broken the RJ-45 port of your laptop by sticking clay into it and there are no wireless networks available in your office building. The manufacturer of your laptop said they cannot replace the port for at least a week. Which of the following would be an appropriate workaround to get your laptop back onto the wired network in your office the quickest?

• Purchase and use a USB to RJ-45 adapter

• Enable NIC teaming to increase your bandwidth

• Replace the motherboard since it contains an integrated RJ-45 port

• Disable airplane mode and use the integrated 802.11ac adapter

You have been asked to fix a laptop that has a screen image that is being displayed upside down. What is the BEST method to fix this issue?

• Replace the LCD display

• Change the orientation of the screen

• Replace the integrated video card

• Update the display drivers

Your laptop was recently upgraded to Windows 10 but is now running more slowly due to the increase memory requirements. You have decided to install some additional RAM to speed up the laptop. Which of the following should you install?

• SODIMM

• GDDR5

• DIMM

• DDR4